Tai Wai Kang
IT Support
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IT Support
Tai Wai Kang
Results-driven IT professional with experience in IT support, data analysis, and application engineering. Seeking a challenging role to utilize my skills and contribute to the success of an organization.
Resume
Work Experience
June 2022 – Present
Daiso Singapore Pte. Ltd.IT Support cum Data Analyst
- Provide IT support to Daiso branches, resolving technical issues and ensuring smooth operations.
- Generate analysis reports for stakeholders, offering valuable insights to improve business processes.
March 2020 – October 2021
Fujitsu Systems Global Solutions ManagementApplication Engineer
- Collaborated with system engineers to customize and implement the logifit warehouse system according to client requirements.
- Provided after-sales support, conducting testing and troubleshooting for the warehouse database using SQL Server.
- Contributed to the "Hiroden" project in Japan as a System Tester, performing analysis, testing, and documentation within strict timelines.
Jun 2019 – Dec 2019
Keda LtdTrainee IT Consultant
- Developed the HRMS system module, both front-end and back-end, in collaboration with the project leader to meet client requirements.
- Conducted quality assurance testing, documentation, and maintained optimal workflow in a fast-paced environment.
Education
Feb 2022 - March 2022
CourseraGOOGLE / Data Analytics Professional
- Gained hands-on experience in data cleaning, data visualization, and data analysis, transforming complex data into actionable insights.
2016 - 2019
YPC International CollegeBSC (HONS) Multimedia Computing
- Liverpool John Moores University
- First Class Honours
- CGPA: 3.19
Awards
Jun 2021
Fujitsu Systems Global Solutions Management- FUJITSU STARS BRONZE AWARD (Accountability)
Skills
- Technical Support
- Problem Solving
- SQL Server
- Application Engineering
- Data Analysis
- Documentation
- Quality Assurance Testing
- Data Cleaning
- Data Visualization
- Communication
